FAQs

How long does shipping take?

Orders are typically processed within 1–3 business days.
Delivery usually takes 6–12 business days depending on your location.

You will receive a tracking number once your order has been shipped.

Do you ship internationally?

Currently, we ship to selected countries. Shipping availability and rates are shown at checkout.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with tracking details.
You can use the tracking link provided to follow your delivery.

What is your return policy?

We offer a 14-day return period from the date of delivery.
Items must be unused and in their original packaging.

For return requests, please contact us at:
support@yaqoot.de (change to your real email)

What if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue. We will resolve it as quickly as possible.

Can I cancel my order?

Orders can be cancelled within 12 hours of purchase.
After that, processing may have already started and cancellation may not be possible.

Are your products high quality?

We carefully select products based on design, functionality, and value.
If you ever experience an issue, our support team is here to help.